[Jenkins-infra] Fwd: Re: Trouble with Password Reset

[Lucy]

Thanks guys. Having now reset the password, I now have access on
https://jenkins-ci.org/account/ and https://wiki.jenkins-ci.org :)

Does https://issues.jenkins-ci.org/ take a while to update, or should that
one be working too?
It's not currently working, but we've had issues with Jira taking ages to
receive new password details at work, so this might be expected.


-Lucy-

On Wed, Aug 5, 2015 at 2:47 PM, Larry Shatzer, Jr. <larrys at gmail.com> wrote:

> And I forgot to mention I set their mail to
> strawberryutopia at googlemail.com, which is what was in the email, then
> reset the password.
>
> On Wed, Aug 5, 2015 at 7:44 AM, Larry Shatzer, Jr. <larrys at gmail.com>
> wrote:
>
>> The email address is just "lu", so that is why it is failing, and in the
>> stacktrace, that the address must contain a domain.
>>
>> On Tue, Aug 4, 2015 at 1:21 AM, R. Tyler Croy <tyler at monkeypox.org>
>> wrote:
>>
>>> (replies inline)
>>>
>>> On Tue, 04 Aug 2015, Christopher Orr wrote:
>>>
>>> > Sorry to be a pain, but did anybody get a chance to take a look?
>>>
>>> I'm on vacation right now, kinda, but I can look at tihs friday while
>>> jetlagged
>>> back at home if nobody gets to it until then.
>>>
>>>
>>> The two routes for debugging I would suggest are looking in the admin
>>> part of
>>> the /account/ app. I'm not sure who all has access to that. Or another
>>> option,
>>> I feel less confident in, is using the ldap command line tools from
>>> cucumber to
>>> look at this person's account.
>>>
>>>
>>> The DB files are in /var/lib/ldap/*.bdb, and I suggest making sure
>>> they're
>>> backed up before making any modifications with CLI tools just to be
>>> extra safe
>>>
>>>
>>> > On 29/07/15 18:31, Christopher Orr wrote:
>>> > >This user asked me about this request they made a couple of weeks ago.
>>> > >
>>> > >I tried just now and get the same stacktrace.  It looks like their
>>> LDAP
>>> > >account may have a broken email address somehow...
>>> > >
>>> > >Could somebody possibly take a look?
>>> > >
>>> > >Thanks,
>>> > >Chris
>>> > _______________________________________________
>>> > Jenkins-infra mailing list
>>> > Jenkins-infra at lists.jenkins-ci.org
>>> > http://lists.jenkins-ci.org/mailman/listinfo/jenkins-infra
>>>
>>> - R. Tyler Croy
>>>
>>> ------------------------------------------------------
>>>      Code: <https://github.com/rtyler>
>>>   Chatter: <https://twitter.com/agentdero>
>>>
>>>   % gpg --keyserver keys.gnupg.net --recv-key 3F51E16F
>>> ------------------------------------------------------
>>>
>>> _______________________________________________
>>> Jenkins-infra mailing list
>>> Jenkins-infra at lists.jenkins-ci.org
>>> http://lists.jenkins-ci.org/mailman/listinfo/jenkins-infra
>>>
>>>
>>
>
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