[Jenkins-infra] Fwd: Re: Trouble with Password Reset

[Lucy]

Tried again today.

Still unable to log in to https://issues.jenkins-ci.org/

The other two are fine though


-Lucy-

On Wed, Aug 5, 2015 at 10:12 PM, Lucy <strawberryutopia at googlemail.com>
wrote:

> Thanks guys. Having now reset the password, I now have access on
> https://jenkins-ci.org/account/ and https://wiki.jenkins-ci.org :)
>
> Does https://issues.jenkins-ci.org/ take a while to update, or should
> that one be working too?
> It's not currently working, but we've had issues with Jira taking ages to
> receive new password details at work, so this might be expected.
>
>
> -Lucy-
>
> On Wed, Aug 5, 2015 at 2:47 PM, Larry Shatzer, Jr. <larrys at gmail.com>
> wrote:
>
>> And I forgot to mention I set their mail to
>> strawberryutopia at googlemail.com, which is what was in the email, then
>> reset the password.
>>
>> On Wed, Aug 5, 2015 at 7:44 AM, Larry Shatzer, Jr. <larrys at gmail.com>
>> wrote:
>>
>>> The email address is just "lu", so that is why it is failing, and in the
>>> stacktrace, that the address must contain a domain.
>>>
>>> On Tue, Aug 4, 2015 at 1:21 AM, R. Tyler Croy <tyler at monkeypox.org>
>>> wrote:
>>>
>>>> (replies inline)
>>>>
>>>> On Tue, 04 Aug 2015, Christopher Orr wrote:
>>>>
>>>> > Sorry to be a pain, but did anybody get a chance to take a look?
>>>>
>>>> I'm on vacation right now, kinda, but I can look at tihs friday while
>>>> jetlagged
>>>> back at home if nobody gets to it until then.
>>>>
>>>>
>>>> The two routes for debugging I would suggest are looking in the admin
>>>> part of
>>>> the /account/ app. I'm not sure who all has access to that. Or another
>>>> option,
>>>> I feel less confident in, is using the ldap command line tools from
>>>> cucumber to
>>>> look at this person's account.
>>>>
>>>>
>>>> The DB files are in /var/lib/ldap/*.bdb, and I suggest making sure
>>>> they're
>>>> backed up before making any modifications with CLI tools just to be
>>>> extra safe
>>>>
>>>>
>>>> > On 29/07/15 18:31, Christopher Orr wrote:
>>>> > >This user asked me about this request they made a couple of weeks
>>>> ago.
>>>> > >
>>>> > >I tried just now and get the same stacktrace.  It looks like their
>>>> LDAP
>>>> > >account may have a broken email address somehow...
>>>> > >
>>>> > >Could somebody possibly take a look?
>>>> > >
>>>> > >Thanks,
>>>> > >Chris
>>>> > _______________________________________________
>>>> > Jenkins-infra mailing list
>>>> > Jenkins-infra at lists.jenkins-ci.org
>>>> > http://lists.jenkins-ci.org/mailman/listinfo/jenkins-infra
>>>>
>>>> - R. Tyler Croy
>>>>
>>>> ------------------------------------------------------
>>>>      Code: <https://github.com/rtyler>
>>>>   Chatter: <https://twitter.com/agentdero>
>>>>
>>>>   % gpg --keyserver keys.gnupg.net --recv-key 3F51E16F
>>>> ------------------------------------------------------
>>>>
>>>> _______________________________________________
>>>> Jenkins-infra mailing list
>>>> Jenkins-infra at lists.jenkins-ci.org
>>>> http://lists.jenkins-ci.org/mailman/listinfo/jenkins-infra
>>>>
>>>>
>>>
>>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.jenkins-ci.org/pipermail/jenkins-infra/attachments/20150806/aa3afe01/attachment-0001.html>