[Jenkins-infra] Jenkins' Jira won't stop sending de-watched issue updates to my email

Arnaud Héritier aheritier at gmail.com
Wed Jan 27 22:28:08 UTC 2016


Hi Rajpaul,

  No problem. I dropped your account rbagga. I checked and you didn't use it

Best regards

On Wed, Jan 27, 2016 at 3:04 PM, Rajpaul Bagga <brocarl at live.ca> wrote:

> Hello Arnaud,
>
> Thank you so much for taking the time to look into this issue for me.
> Unfortunately, the resolution is not that simple. I do not seem to recall
> the credentials for the "rbagga" user (or am unable to get in as I thought
> I did recall it).  The Jira reset password link takes me to some sort of
> SSO account management system. That system doesn't recognize the "rbagga"
> user. When I enter that username to reset the password I get no email sent
> to me. When I alternatively enter the "brocarl at live.ca" email address,
> instead of a username, to reset the password, it resets the password for
> the "rajpaul" user. This tells me that its email address record is not
> paired up with the email address set separately in the Jira system.
>
> I then updated the "rajpaul" user in the account system to use a different
> email address entirely. When I then tried to enter "brocarl at live.ca" to
> the reset password form, it reported that there was no user for that
> email.
>
> While I don't recall exactly, it is likely this inability to get back in
> that prompted a second user to get created in the first place.  At this
> point I need help in order to do something with the rbagga username account
> on Jira. I would be happy if it were simply deleted. Or some way to reset
> the password is fine too.
>
> Thank you again.
>
> Regards,
> -Rajpaul Bagga
>
>
> ------------------------------
> From: aheritier at gmail.com
> Date: Sat, 23 Jan 2016 09:28:42 +0100
> Subject: Re: [Jenkins-infra] Jenkins' Jira won't stop sending de-watched
> issue updates to my email
> To: brocarl at live.ca
> CC: jenkins-infra at lists.jenkins-ci.org
>
>
> Hi Rajpaul
>
> It looks that you have 2 accounts in Jira and probably both of them were
> watching the issue
>
> rajpaul
> <https://issues.jenkins-ci.org/secure/admin/user/ViewUser.jspa?atl_token=B5BF-G2S8-8N2K-SZ3R%7c6f005233405848727bc086c97031194a08424a4c%7clin&name=rajpaul>
> Rajpaul Bagga
> notwatchingJENKINS-9104anymorestopsendingemails at issues.jenkins-ci.org
> rbagga
> <https://issues.jenkins-ci.org/secure/admin/user/ViewUser.jspa?atl_token=B5BF-G2S8-8N2K-SZ3R%7c6f005233405848727bc086c97031194a08424a4c%7clin&name=rbagga>
> Rajpaul Bagga
> brocarl at live.ca
>
> If you login with the second account and unwatch the issue it should be
> fixed
>
> Best regards
>
>
> On Fri, Jan 22, 2016 at 3:17 PM, Rajpaul Bagga <brocarl at live.ca> wrote:
>
> To whom it may concern:
>
> I need some help. A good long time ago I voted for, and started Watching,
> a Jira issue for Jenkins:
> JENKINS-9104 <https://issues.jenkins-ci.org/browse/JENKINS-9104>
>
> Job changes led to me no longer needing to be aware of the status of this
> issue, so I stopped Watching it. But I continued to receive issue updates
> as if I were still watching it. I even updated my profile email on
> issues.jenkins-ci.org to a junk value and yet I still receive email
> updates for this issue at this email address.
>
> Can someone please clean that up so I stop getting updates? That ticket
> has recently seen a flood of new activity which is getting bothersome. I'd
> rather not have to report it as spam.
>
> My profile username on that site is "rajpaul". This email is the one at
> which I receive these updates (brocarl at live.ca).
>
> My thanks to whoever can look at this. Please note, I have not subscribed
> to your jenkins-infra mailing list so any replies would need to be sent to
> me personally.
>
> Have a great weekend everyone.
>
> Regards,
> -Rajpaul Bagga
>
>
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>
>
>
> --
> -----
> Arnaud Héritier
> http://aheritier.net
> Mail/GTalk: aheritier AT gmail DOT com
> Twitter/Skype : aheritier
>



-- 
-----
Arnaud Héritier
http://aheritier.net
Mail/GTalk: aheritier AT gmail DOT com
Twitter/Skype : aheritier
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