[Jenkins-infra] Automatically linking tickets between JENKINS and internal tracker

James Dumay jdumay at cloudbees.com
Tue Dec 5 04:49:26 UTC 2017

Just so that you are aware, the bot is up and running as of today. It runs
as a batch job every 24 hours. Let me know if its causing you any grief and
Ill jump right on that.

Here's an example of a ticket thats been linked by the bot

Thanks :)

On Thu, Nov 30, 2017 at 4:39 PM R. Tyler Croy <tyler at monkeypox.org> wrote:

> (replies inline)
> On Thu, 30 Nov 2017, Richard Bywater wrote:
> > Ok cool. I guess as long as a summary of any private ticket activity gets
> > pushed back to the main ticket that should give people an idea about why
> a
> > private link has turned up on the ticket.
> As a broader FYI to the list, there is no policy that the Jenkins project
> has
> presently which requires or even encourages this kind of thing. In fact
> with a
> number of plugins maintained by non-hobbyists there are links and
> references to
> all kinds of internal data.  Sometimes we even have people posting
> references
> to internal hosts and then some time later their infosec teams email me
> asking
> to delete it (I don't :)).
> The reason I don't care about James running a bot is because I know there
> are
> others already doing this and we have no "thou shalt practice open
> development"
> policies in the project, let alone bot/automated-account guidelines.
> I'm loathe to apply special standards to CloudBees (who are currently my
> employer) when we don't have any policy formalzed, or even any means to
> enforce
> such guidance.
> Cheers
> - R. Tyler Croy
> ------------------------------------------------------
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> ------------------------------------------------------
James Dumay,
Director of Product Management.
CloudBees, Inc.
Skype: jdumaycb Twitter: i386
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