[Jenkins-infra] Fwd: Re: Trouble with Password Reset

[Larry Shatzer, Jr.]

The email address is just "lu", so that is why it is failing, and in the
stacktrace, that the address must contain a domain.

On Tue, Aug 4, 2015 at 1:21 AM, R. Tyler Croy <tyler at monkeypox.org> wrote:

> (replies inline)
>
> On Tue, 04 Aug 2015, Christopher Orr wrote:
>
> > Sorry to be a pain, but did anybody get a chance to take a look?
>
> I'm on vacation right now, kinda, but I can look at tihs friday while
> jetlagged
> back at home if nobody gets to it until then.
>
>
> The two routes for debugging I would suggest are looking in the admin part
> of
> the /account/ app. I'm not sure who all has access to that. Or another
> option,
> I feel less confident in, is using the ldap command line tools from
> cucumber to
> look at this person's account.
>
>
> The DB files are in /var/lib/ldap/*.bdb, and I suggest making sure they're
> backed up before making any modifications with CLI tools just to be extra
> safe
>
>
> > On 29/07/15 18:31, Christopher Orr wrote:
> > >This user asked me about this request they made a couple of weeks ago.
> > >
> > >I tried just now and get the same stacktrace.  It looks like their LDAP
> > >account may have a broken email address somehow...
> > >
> > >Could somebody possibly take a look?
> > >
> > >Thanks,
> > >Chris
> > _______________________________________________
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> > Jenkins-infra at lists.jenkins-ci.org
> > http://lists.jenkins-ci.org/mailman/listinfo/jenkins-infra
>
> - R. Tyler Croy
>
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>   % gpg --keyserver keys.gnupg.net --recv-key 3F51E16F
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