[Jenkins-infra] Fwd: Re: Trouble with Password Reset

[Larry Shatzer, Jr.]

And I forgot to mention I set their mail to strawberryutopia at googlemail.com,
which is what was in the email, then reset the password.

On Wed, Aug 5, 2015 at 7:44 AM, Larry Shatzer, Jr. <larrys at gmail.com> wrote:

> The email address is just "lu", so that is why it is failing, and in the
> stacktrace, that the address must contain a domain.
>
> On Tue, Aug 4, 2015 at 1:21 AM, R. Tyler Croy <tyler at monkeypox.org> wrote:
>
>> (replies inline)
>>
>> On Tue, 04 Aug 2015, Christopher Orr wrote:
>>
>> > Sorry to be a pain, but did anybody get a chance to take a look?
>>
>> I'm on vacation right now, kinda, but I can look at tihs friday while
>> jetlagged
>> back at home if nobody gets to it until then.
>>
>>
>> The two routes for debugging I would suggest are looking in the admin
>> part of
>> the /account/ app. I'm not sure who all has access to that. Or another
>> option,
>> I feel less confident in, is using the ldap command line tools from
>> cucumber to
>> look at this person's account.
>>
>>
>> The DB files are in /var/lib/ldap/*.bdb, and I suggest making sure they're
>> backed up before making any modifications with CLI tools just to be extra
>> safe
>>
>>
>> > On 29/07/15 18:31, Christopher Orr wrote:
>> > >This user asked me about this request they made a couple of weeks ago.
>> > >
>> > >I tried just now and get the same stacktrace.  It looks like their LDAP
>> > >account may have a broken email address somehow...
>> > >
>> > >Could somebody possibly take a look?
>> > >
>> > >Thanks,
>> > >Chris
>> > _______________________________________________
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>> > Jenkins-infra at lists.jenkins-ci.org
>> > http://lists.jenkins-ci.org/mailman/listinfo/jenkins-infra
>>
>> - R. Tyler Croy
>>
>> ------------------------------------------------------
>>      Code: <https://github.com/rtyler>
>>   Chatter: <https://twitter.com/agentdero>
>>
>>   % gpg --keyserver keys.gnupg.net --recv-key 3F51E16F
>> ------------------------------------------------------
>>
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>>
>
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